Does Your Client's Company Performance Reflect their Goals?
A successful company sets goals that mirror their vision, purpose, and mission, and their performance should reflect their goals.
Analyzing the Performance Problem
As a consultant working with your clients to improve company performance, one of the most important things you do is assist them in analyzing performance problems. You and your client’s ability to analyze what is going on with performance and gain insights into a problem can guide improvements.…
What Valuable Feedback Really Looks Like (and How to Use It to Improve Performance)
As a consultant, you rely on valuable feedback from your clients to drive change in their organization. Your clients also rely on the feedback they get from their leaders, employees, customers, and the community. The feedback that is received helps them improve their company. But for optimum…
What Causes Performance Gaps?
Performance gaps negatively impact your client’s business, causing inefficiencies and ineffectiveness that can create a downward spiral in your growth, revenue and profitability. They can appear in any area of the business and might not be immediately noticeable. These unnoticed issues can…
5 Ways to Address a Performance Gap in a Team
A performance gap can negatively influence the productivity of your client’s team and affect the success of their organization. As their consultant, identifying performance gaps and addressing them quickly are essential to getting them the results they anticipate in their business. In general,…
Why Analyzing Algorithms are Important for Strategic Planning and Growth
Algorithms are important for strategic planning and growth strategy for business. They help you to understand factors that will affect a company’s ability to fulfil its mission. In addition, they help you to understand bigger problems that your clients and their teams face. But to truly benefit…
How Strategic Training is an Essential Part of Developing Strategy
As we continue to experience massive changes in business across the nation and the world, we can no longer afford to work with our clients on strategic development without including strategic training at every step of the way. Often, we might think of training for employees as defined by the plan…
Benchmarking Analysis and Why It is Important for Consultants
Benchmarking analysis is an invaluable tool for consultants to help their clients improve performance. It is a process for comparing a brand against another brand across a variety of measurable metrics. Benchmarking involves comparing current data to historical data. Specifically, performance…
How Do You Know If a Client is Right for You?
The right client is the one who you can provide the results they seek. They are the ones who understand the purpose of your time together is to focus on their goals and objectives, and thoughtfully accept solutions. Maybe this is the right client in theory, but when you are prospecting, it can be…
What is a Customer Touchpoint and How to Optimize It?
A customer touchpoint, or brand contact point, is any time a customer interacts with a company. The interaction can be physical, such as from an encounter at a brick-and-mortar location, or be non-physical, such as through social media. Customer touchpoints are the deciding factor for your target…