Does Your Client's Company Performance Reflect their Goals?

A successful company sets goals that mirror their vision, purpose, and mission, and their performance should reflect their goals.   When the company’s goals are aligned with the overall vision, purpose, and mission, the company can make the most impact. Additionally, company performance is built…


Analyzing the Performance Problem

As a consultant working with your clients to improve company performance, one of the most important things you do is assist them in analyzing performance problems. You and your client’s ability to analyze what is going on with performance and gain insights into a problem can guide improvements.…


5 Ways to Address a Performance Gap in a Team

A performance gap can negatively influence the productivity of your client’s team and affect the success of their organization. As their consultant, identifying performance gaps and addressing them quickly are essential to getting them the results they anticipate in their business.   In general,…


Why Analyzing Algorithms are Important for Strategic Planning and Growth

Algorithms are important for strategic planning and growth strategy for business. They help you to understand factors that will affect a company’s ability to fulfil its mission. In addition, they help you to understand bigger problems that your clients and their teams face. But to truly benefit…


How Strategic Training is an Essential Part of Developing Strategy

As we continue to experience massive changes in business across the nation and the world, we can no longer afford to work with our clients on strategic development without including strategic training at every step of the way.   Often, we might think of training for employees as defined by the plan…


Benchmarking Analysis and Why It is Important for Consultants

Benchmarking analysis is an invaluable tool for consultants to help their clients improve performance. It is a process for comparing a brand against another brand across a variety of measurable metrics.  Benchmarking involves comparing current data to historical data. Specifically, performance…


How Do You Know If a Client is Right for You?

The right client is the one who you can provide the results they seek. They are the ones who understand the purpose of your time together is to focus on their goals and objectives, and thoughtfully accept solutions.  Maybe this is the right client in theory, but when you are prospecting, it can be…


What is a Customer Touchpoint and How to Optimize It?

A customer touchpoint, or brand contact point, is any time a customer interacts with a company. The interaction can be physical, such as from an encounter at a brick-and-mortar location, or be non-physical, such as through social media.   Customer touchpoints are the deciding factor for your target…


KPIs that Matter to Consultants

As a consultant, are you gauging performance with KPIs that matter?  KPIs, called Key Performance Indicators, are important tools that use both metrics and targets to track how your business is performing. They are related to your company’s strategic goals, such as increasing sales, decreasing…


How Does Technology Help Increase Efficiency for Consultants?

Investing in new technology can be a big investment for consultants, but the long-term benefits can help change the way your firm or individual consultancy works by increasing your competitiveness, customer management and improving your efficiency.  Keeping up with the hundreds of different…